Privacy Policy

Yolk Storage Privacy Policy
Last Updated: 20-01-24

Introduction
Welcome to Yolk Storage, a leading storage solution provider based in the United Kingdom. At Yolk Storage, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

Information We Collect
Personal Information
We may collect the following personal information when you use our website:

Contact Information: This includes your name, email address, phone number, and postal address, which we require for communication and billing purposes.

Payment Information: We collect your credit card details and process payments securely through Stripe, a trusted payment gateway. Yolk Storage does not store your card details on our website.

Login Information: We use cookies to store login information, such as your username and password, for a more convenient and personalized experience on our website.

Usage Information
In addition to personal information, we collect non-personal information about your usage of our services, including:

Website Usage Data: This includes information about your interactions with our website, such as the pages you visit, the duration of your visits, and the actions you take.

Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

How We Use Your Information
We use your personal information for the following purposes:

Service Provision: We use your contact and payment information to provide you with storage services, including billing and communication related to your account.

Improving Our Services: We analyse usage data to enhance our website’s functionality, user experience, and content.

Marketing and Communications: With your consent, we may send you promotional offers, newsletters, and updates about our services.

Security: We use your data to maintain the security and integrity of our website and to protect against fraud and unauthorized access.

Disclosure of Your Information
Yolk Storage may share your personal information with third parties in the following circumstances:

Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as payment processors and IT support.

Legal Compliance: We may disclose your information if required by law, government authorities, or in response to legal requests.

Your Rights and Choices
You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request corrections to inaccurate or incomplete personal data.

Deletion: You can request the deletion of your personal information, subject to legal obligations.

Withdraw Consent: You can withdraw your consent for marketing communications at any time.

Security
We take reasonable measures to safeguard your personal information from unauthorized access or disclosure. However, no online platform can guarantee complete security, so we advise you to take precautions to protect your data.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@yolkstorage.co.uk

Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will apply to your use of our services.